Accessing Webmail (Roundcube) Print

How to Log into Webmail

To access your email from a web browser, follow these steps:

1. Open your web browser (Chrome, Firefox, Edge, etc.).

2. Go to your Webmail URL:

   • Enter portal.omnicronbusiness.co.za/roundcube in the address bar.

3. Enter your login details:

   • Username: Your full email address (e.g., yourname@yourdomain.co.za).

   • Password: Your email account password.

4. Click “Login” to access your inbox.

Webmail Features (Roundcube)

Once logged in, you can:

• Send & receive emails.

• Manage folders (Inbox, Sent, Spam, etc.).

• Search for emails quickly.

• Set up email signatures.

• Change your email password (if allowed by your provider).

Troubleshooting Common Issues

Issue: "Incorrect Login Details"

Solution:

• Double-check that you entered your full email address as the username.

• Ensure the password is correct (case-sensitive).

• If you recently changed your email password, try using the new one.

• If you forgot your password, reset it via your hosting provider.

Issue: "Webmail Page Won’t Load"

Solution:

• Confirm you’re using the correct URL (portal.omnicronbusiness.co.za/roundcube).

• Try refreshing the page or using a different browser.

• Check your internet connection.

• Ensure your domain and hosting services are active.

Issue: "Can’t Send or Receive Emails"

Solution:

• Check your inbox size—if full, delete old emails.

• Ensure you’re connected to the internet.

• Try logging out and back in.

• Contact support if the issue persists.

Your Webmail should now be set up and accessible! If you experience any issues, please reach out for assistance.