Creating & Managing Email Accounts in DirectAdmin Print

Creating an Email Account

Follow these steps to create a new email account in DirectAdmin:

1. Log in to DirectAdmin via the Client Portal.

2. Click on Email Accounts.

3. Click the Create Account button.

4. Enter the desired email address (e.g., name@yourdomain.co.za).

5. Set a password or generate one automatically.

6. (Optional) Adjust the mailbox storage limit if needed.

7. Click Create to finalize the setup.

Your new email account is now ready to use!

Managing Your Email Accounts

Changing the Password

1. Go to DirectAdmin → Email Accounts.

2. Find the email account you want to modify.

3. Click Change Password and enter a new one.

4. Save your changes.

Deleting an Email Account

1. Go to DirectAdmin → Email Accounts.

2. Select the account you wish to delete.

3. Click Delete and confirm the action.

Adjusting Mailbox Quotas

1. Navigate to DirectAdmin → Email Accounts.

2. Find the email account and click Modify.

3. Adjust the storage limit as needed.

4. Click Save to apply changes.

Troubleshooting Common Issues

Issue: "I Can't Create an Email Account"

Solution:

• Ensure your hosting plan allows email accounts.

• Make sure the email address format is correct.

• If you receive an error about storage limits, check your available disk space.

Issue: "My Email Password Isn't Working"

Solution:

• Reset the password following the steps above.

• Ensure you are entering the correct credentials.

• If you still can't log in, try accessing Webmail via Roundcube.

For further assistance, contact Support or WhatsApp.